Our Pan Pacific Orchard Review takes a close look inside this luxury eco-friendly hotel to see if it lives up to the hype and string of prestigious awards.
Since opening in June 2023, this luxury hotel has quickly gained attention for its unique ‘hotel in nature’ concept and a string of prestigious awards.
Crowned Asia’s Leading New Hotel at the 2023 World Travel Awards, it’s also ranked 7th Most Instagrammable Hotel in the 2024 Trip.com Awards and boasts one of Singapore’s Top 3 Hotel Pools according to the 2024 Travel & Leisure Luxury Awards Asia Pacific.
Adding to its accolades, it was recently recognised as the Best Tall Building in the World by the Council on Tall Buildings and Urban Habitat.
But does this eco-luxury haven live up to its reputation? I checked in for two nights to see for myself. Here’s everything you need to know about staying at Pan Pacific Orchard.
Click here to check prices and availability for the Pan Pacific Orchard.
Why You’ll Love Pan Pacific Orchard
- Stunning Swimming Pool: The expansive pool includes a lagoon area, lap pool, shallow zones for kids, and even a swim-up bar.
- Prime Location: Situated on Orchard Road, it’s less than a 10-minute walk from the Orchard MRT station and close to iconic shopping malls.
- Tranquil Atmosphere: Terraced sky gardens, cascading waterfalls, and open-air spaces make it an oasis in bustling Singapore.
- Eco-Friendly Excellence: From rooftop solar panels to in-room filtered water dispensers, sustainability is woven into every detail.
Hotel Location
Pan Pacific Orchard is ideally located off Orchard Road, Singapore’s premier shopping district.
The hotel is just a 5–10 minute walk from Orchard MRT station, and popular malls like ION Orchard, Paragon, and Ngee Ann City are within easy reach.
For dining, the nearby Palais Renaissance shopping mall offers several cafes and restaurants. Arriving from Changi Airport? A taxi ride should take about 25 minutes, depending on traffic.
Click here to check prices and availability for the Pan Pacific Orchard.
Hotel Rooms
The hotel features 343 rooms and suites across three thematic zones—Beach, Garden, and Cloud.
- Standout Suites: The Beach Club Pool Access Lofts offer direct pool access.
- Family-Friendly Options: Interconnecting rooms with King and Twin beds are available in the Premier and Deluxe categories.
- Pacific Club Rooms: Include access to the Pacific Club Lounge for complimentary breakfast, afternoon tea and evening cocktails.
My room is a Beach Terrace Balcony King on the 10th floor, which perches above the swimming pool and gives me views out over the city.
The first thing I notice when I enter is the soaring double-height ceilings and floor-to-ceiling windows, which allow the light to flood in. This is further enhanced by the glittering mirrored ceiling above the pool that reflects more light into the space.
The king-sized bed is super comfy with soft, fluffy, cloud-like pillows and duvet.
There’s also a small lounging area with a sofa and coffee table (which I also use as a desk with my laptop), a 55-inch TV, a Nespresso coffee machine and a minibar. Plus a wardrobe/bag storage area.
Unfortunately the wardrobe area is too small to store my suitcase, meaning I end up placing it on the sofa. This is fine as I am on my own, but if you have two people in a room with two suitcases, things might start to get a little messy.
The filtered water dispenser is another nice touch, not just for the environment but for guest convenience, too.
FYI – tap water in Singapore is completely safe to drink, but I do think having a filter tap encourages guests to fill up a water bottle rather than contribute to the plastic problem, so I applaud hotels that have this.
My only disappointment is that the tap dispenses boiling water for hot drinks, or ‘ambient’ water for drinking. I would love to have had a chilled option to fill up my insulated water bottle to combat the Singapore heat while sightseeing.
I spend some time playing with the electric blinds and curtains, which give guests full control over the sheers, blackout curtains and balcony blinds.
I figure out that the balcony blinds automatically lower as you open the sliding balcony doors, allowing you to sit on the balcony with the bedroom door open and still enjoy the air-con.
This is a clever energy-saving feature, but a balcony ceiling fan would also be appreciated to be able to enjoy the view with the blinds up and without working up a sweat.
The bathroom is compact and cleverly divided by sliding doors, allowing you to open it up to create space or cordon it off for privacy. I’m particularly excited by the Diptyque amenities and I love the rain shower.
Click here to check prices and availability for the Pan Pacific Orchard.
Facilities
Swimming Pool: The highlight for many guests, this massive rooftop pool includes a lagoon area, lap pool, shallow zones for kids, and even a swim-up bar.
Fitness & Wellness: The gym offers indoor and outdoor spaces with state-of-the-art equipment, and the St. Gregory Spa provides an extensive menu of treatments.
Click here to check prices and availability for the Pan Pacific Orchard.
First, let’s talk about the swimming pool. Because this is bound to be the highlight of the hotel for many guests.
Located on level 5, the rooftop pool is enormous, with separate lagoon pool and lap pool areas and an expansive shallow area perfect for kids to play. It’s surrounded by lush greenery, and there are also loungers and bean bags to chill out, as well as a poolside bar and swim-up bar.
The pool gets even better after dark when it glows blue and purple from the surrounding lights, creating a magical atmosphere. You can see my Instagram reel here to check it out.
If you like to work out while on holiday, you’ll love the indoor/outdoor gym that overlooks the swimming pool and has all the fitness equipment you could need.
Unfortunately, there’s no time for me to indulge in a spa treatment. However, I do take a quick peek and see that the St Gregory spa has a full range of massages and beauty therapies, including some intriguing-sounding traditional Chinese and Indonesian therapies.
Click here to check prices and availability for the Pan Pacific Orchard.
Food & Drink
There’s a choice of three dining experiences at Pan Pacific Orchard:
- Pacific Breeze: Located in the open-air lobby, this serene spot serves local and international dishes like Hainanese Chicken Rice and Nasi Goreng.
- Florette: A chic bar on the Garden Terrace level, known for its signature cocktails, seafood platters, and stunning garden views.
- Mosella: The hotel’s signature Mediterranean restaurant, offering charcoal-grilled specialties and an impressive breakfast spread.
- Pacific Club Lounge: Guests staying in Pacific Club rooms can enjoy complimentary breakfast, afternoon tea, and evening cocktails in the Pacific Club Lounge.
Pacific Breeze
My first stop after I check in is Pacific Breeze to grab a quick lunch. Located within the open-air lobby and ‘Forest Terrace’, this bar/restaurant is surrounded by water and benefits from the tranquil sounds of the nearby waterfall.
It’s the perfect spot for a quick lunch or a leisurely afternoon drink.
The menu is a selection of local dishes such as Hainanese Chicken Rice and Penang Char Kway Teow, as well as the usual burgers and club sandwiches. I opt for a Nasi Goreng and a Virgin Mojito, which are delivered promptly and with a smile.
Florette
In the evening, I venture upstairs to the chic and stylish Florette bar, located on the 11th floor at the Garden Terrace.
Twinkling flower petal chandeliers (Florette is the Roman goddess of flowers), plush leather sofas, and softly glowing pink ambient lighting give this a feel of a place to see and be seen.
As it’s only early evening, there are only a handful of other guests here, most of whom are taking advantage of the balmy alfresco seating with views over the garden.
As I pull up a lone stool at the bar, the staff assure me Florette gets busy after 9.30 pm, especially at weekends when the resident DJ spins the decks.
I am well looked after by the friendly bar team, who recommend a ‘Garden’, one of the signature cocktails that take their inspiration from the four themed terraces of the hotel – Cloud, Garden, Beach and Forest.
The bar is also known for its caviar bumps, oyster platters and fresh seafood platters, but I have another restaurant to check out for dinner…
Mosella
Mosella is the signature restaurant at Pan Pacific Orchard and is open for breakfast, lunch and dinner, as well as a free-flow champagne brunch on a Sunday.
As a rule, I don’t like to have dinner in the same hotel restaurant where I have breakfast, and Mosella with its cavernous surroundings does have the feel of a hotel restaurant.
However, it is beautifully designed and the mood lighting in the evening helps set it apart from the breakfast vibe. I imagine it is a fantastic setting for Sunday brunch.
The menu features modern Mediterranean cuisine, with a focus on charcoal grill dishes. I kick off with the Hamachi Tiradito from the Crudo section, raw Japanese Yellowtail with an Asian twist thanks to its Mandarin & Truffle Ponzu.
Then I follow up with a delicate and delicious Black Cod from the grill served alongside asparagus, green peas, celeriac and salsa verde, which pairs perfectly with a chilled glass of Chablis.
I’m back at Mosella in the morning for an impressive breakfast spread that features everything from fruit and pastries to dumplings, laksa and cold cuts.
There are also live stations for freshly cooked eggs, noodles and more. There’s definitely something for everyone in the family.
Pacific Club Lounge
Guests staying in the Pacific Club room categories have access to the Pacific Club lounge, located on the 11th floor, next door to Florette.
The lounge itself is a spacious, comfortable and calm oasis with a choice of indoor air-conditioned seating or outdoor seating at the Garden Terrace.
The breakfast selection is smaller than at Mosella, but still a good choice and you also have the option to order a la carte, with choices including eggs, avocado toast, noodle soup and nasi lemak, so something for everyone. There’s even champagne on offer if you want to start your day with a bang.
The Pacific Club Lounge also offers afternoon tea from 3pm-5pm and a very generous cocktail hour from 6pm-8pm, where champagne and cocktails are on offer alongside a small buffet selection of cheese and cold cuts, dumplings, spring rolls, salads and more.
If you prefer to eat outside of the hotel but don’t want to venture too far, then shopping mall Palais Renaissance is right next door and has a selection of cafes and restaurants. Favourites here include Merci Marcel and PS Cafe.
Click here to check prices and availability for the Pan Pacific Orchard.